Terms of Service

KaBoon operates the KaBoon service, which we hope you use. If you use it, please use it responsibly. If you don't, we'll have to suspend or terminate your account.

For paid accounts, you'll be charged on a recurring monthly basis. You can cancel anytime.

These Terms of Service, the KaBoon product itself, and our prices can change at any time. We'll give you at least 30 days' notice of any price changes. We 'll try to notify you of major product or terms changes, but we make no guarantees. You must read through the entire Terms of Service below and agree with all the details before you use any of our services.

Your Agreement with KaBoon

Your use of the KaBoon service is governed by this agreement (the “Terms”). “KaBoon” refers to KaBoon and its operators. The “Service” means the services KaBoon makes available, including our website, our API, the Slack application, and any other software or services offered by KaBoon.

To use the Service, you (the “Customer”, “You”, or “Your”) must first agree to these Terms. By using the Service, you accept these Terms from that point onwards.

KaBoon may update these Terms from time to time. You may reject the changes by terminating your account. Continued use of the Service after the updated Terms take effect constitutes acceptance.

Questions about the Terms? Contact us at support@kaboon.app.

Your Account

• You may not use the Service if you are barred from receiving it under the laws of your country of residence or from which you access the Service.
• You must be at least 16 years old to use the Service.
• You must be a human. Accounts created by automated methods are not permitted.
• You are responsible for the security of your Slack credentials and any activity that occurs through your account.

Use of the Service

• You must provide accurate and complete information when registering or connecting your Slack workspace.
• Your use of the Service must comply with all applicable laws, regulations, and ordinances—including those of Slack's platform policies.
• You agree not to engage in any activity that interferes with or disrupts the Service.
• KaBoon reserves the right to enforce usage limits at its sole discretion, with or without notice, including temporarily disabling or throttling your access.
• You may not allow multiple workspaces to share a single paid seat, or otherwise access the Service in a way intended to avoid incurring fees.

Service Policies and Privacy

The Service is subject to KaBoon's Privacy Policy. You agree to the use of your data in accordance with that policy.

Fees and Billing

• The Service may be provided to you free of charge for a limited trial period (30 days). Usage after the trial period requires a paid subscription.
• Paid subscriptions are billed on a per-seat, per-month basis using the payment method on file.
• Payments are non-refundable. There are no refunds or credits for partial months, upgrade or downgrade changes, or unused time on an open account.
• All fees are exclusive of applicable taxes, levies, or duties. You are responsible for all such charges.
• Billing and payment information you provide may be shared with our payment processor (Stripe) solely for the purpose of billing and account management.
• KaBoon may change its pricing by notifying you at least 30 days before the change takes effect.

Cancellation and Termination

• You will not receive a refund if you cancel your account.
• If you cancel before the end of your current billing period, cancellation takes effect immediately and you will not be charged again.
• All workspace data will be deleted from the Service within a reasonable period after cancellation, as determined by KaBoon.
• KaBoon may, at its sole discretion and for any or no reason, suspend or terminate your account without prior notice. KaBoon will not be liable to you or any third party for such action.

Workspace Data

• KaBoon claims no ownership or control over your workspace data. You retain all rights to the data generated by your workspace.
• You are responsible for configuring the Service appropriately and ensuring access is granted only to authorised parties.
• You acknowledge that workspace administrators have access to recognition data, leaderboards, and all activity logs within their workspace.

Ideas and Feedback

You may choose to submit comments, ideas, or suggestions about the Service (“Ideas”). By doing so, you agree that your disclosure is unsolicited and without restriction. KaBoon is free to use any Idea without additional compensation to you or any obligation of confidentiality.

Modification of the Service

• The Service may change from time to time without prior notice, including changes to features, pricing, security, and functionality.
• KaBoon is not liable to you or any third party for any modification, suspension, or discontinuation of the Service.

External Resources

The Service may include links to third-party websites or resources. KaBoon is not responsible for the availability or content of those external resources.

License and Restrictions

KaBoon grants you a personal, worldwide, royalty-free, non-assignable, non-exclusive licence to use the software provided as part of the Service, solely to use and enjoy the Service as intended. You may not copy, modify, reverse-engineer, decompile, or attempt to extract the source code of the Service, or attempt to disable or circumvent any security mechanisms.

Exclusion of Warranties

Your use of the Service is at your sole risk. The Service is provided “as is” and “as available”. KaBoon does not warrant that (a) the Service will meet your requirements, (b) the Service will be uninterrupted, timely, secure, or error-free, (c) any data provided by the Service will be accurate, or (d) any errors will be corrected.

Limitation of Liability

KaBoon, its subsidiaries, affiliates, and licensors shall not be liable to you for any direct, indirect, incidental, special, consequential, or exemplary damages, however caused and under any theory of liability. This includes, without limitation, loss of profit, loss of data, loss of goodwill, or cost of procuring substitute services.

Indemnification

You agree to hold harmless and indemnify KaBoon and its affiliates, officers, agents, and employees from and against any third-party claim arising from (a) your breach of these Terms, (b) your use of the Service, (c) your violation of applicable laws or regulations, or (d) data you introduce into the Service.

Governing Law

These Terms shall be construed in accordance with applicable law. Any dispute arising out of or related to these Terms or the Service shall be resolved through binding arbitration. Any disputes shall be resolved individually, without resorting to any form of class action.

General

These Terms constitute the entire agreement between you and KaBoon with respect to the Service and supersede any prior agreements. If KaBoon does not exercise or enforce any right under these Terms, that does not constitute a waiver of that right. KaBoon shall not be liable for delays or failures in performance resulting from causes beyond its reasonable control.